Law enforcement agencies in Michigan are taking advantage of mission critical capabilities on FirstNet, such as priority and preemption. For the Grand Rapids Police Department and the Oakland County Sheriff’s Office, this means officers and deputies are able to communicate and have access to the tools they need in the field, ultimately helping them better serve their communities.

First responders rely on an extended community of support entities during major incidents, events, and disasters for clean-up, transportation, and other services. These entities are eligible to join FirstNet as Extended Primary users. During times of extreme network congestion, the FirstNet Uplift Request Tool can be used to provide temporary elevation for Extended Primary users to the same priority level as Primary users, ensuring they remain connected and able to communicate and coordinate response.

The First Responder Network Authority (FirstNet Authority)  worked together with the public safety community to understand their critical communications needs. To make use of mobile broadband for daily operations and emergencies, first responders told us they needed the network to be available when and where they needed it most.The FirstNet fleet of deployables now consists of more than 100 assets available to FirstNet subscribers by request.

The FirstNet Authority is joining PSCR 2021, the National Institute of Standards and Technology’s Public Safety Communications Research (PSCR) Division’s virtual annual Stakeholder Meeting. Through plenaries, on-demand sessions, and live question and answer sessions, the FirstNet Authority team will discuss standards work, innovation in public safety communications technology, and how the pandemic changed operations for first responders.

Traditionally, emergency telecommunicators have been limited to operating within the walls of an emergency communications center. As technology evolves, dispatch operations are moving to the field to support first responders and remotely to keep telecommunicators safe. FirstNet provides a secure, reliable network for these operations, and priority and preemption on the network ensures telecommunicators can access all the information they need, when and where they need it most.